Terms of service

1. Using Our Site

You must be 18+ to purchase. By ordering, you agree to these terms.


2. Orders & Payment

  • Prices in GBP (£), include VAT where applicable
  • We accept card, PayPal, and Klarna
  • Order confirmation = acceptance
  • We reserve the right to cancel orders

3. Delivery

  • Free UK delivery: 3-5 business days
  • Processing time: 3-5 business days before dispatch
  • We're not responsible for courier delays

4. Returns

30-day money-back guarantee. See our Refund Policy for details.


5. Warranty

2-year warranty on manufacturing defects. Doesn't cover misuse or normal wear.


6. Liability

We're liable for death/injury from negligence and fraud. Otherwise, liability limited to purchase price, except where UK law doesn't allow limitation.


7. Your Rights

Nothing affects your UK Consumer Rights Act 2015 protections.


8. Our Content

Nursaya name, logo, and content are our property. Personal use only.


9. Privacy

We collect minimal data to process orders. See Privacy Policy. GDPR compliant.


10. Changes

We may update these terms. Continued use = acceptance.


11. Governing Law

These terms follow England and Wales law. Disputes handled in UK courts.


Contact

Email: nursaya.support@gmail.com
Phone number: +44 20 37694438

By using nursaya.com, you agree to these Terms of Service.